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Return Policy of SOTECHNICA, INC
1. Right to Return
Customers have the right to return purchased items within 30 days of receipt. To be eligible for a return, the product must be in unused, original condition and packaging.
2. Return Process
Returns can be initiated via email or through our website. You will receive detailed instructions for the return process along with a form to fill out.
3. Refunds
Refunds will be processed within 7-10 business days after receiving the returned product. Shipping costs are non-refundable.
4. Exchanges
Exchanges are possible for defective or damaged goods. Please contact our customer service.
5. Limitations
We do not accept cash-on-delivery shipments.